12/13/2023 0 Comments Unable to log into turbotax appGo back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters. If still no luck after running that tool on your email address(es) that you can access, here's another method: NOTE: After you change the scaling or resolution setting as discussed below, you may need to close and relaunch TurboTax for the change to take. You may wish to copy this link so you can paste it into the new browser session. Or for a shortcut, you may be able to simply right-click on an empty area of the main Windows desktop monitor screen (not the TurboTax program screen) and in the popup menu choose 'Display settings'. Select Emails and Accounts, is there is a work or school Email listed there. If that is not successful, is there a Work or School account linked to your account on that PC Open the Settings App. by rlrooper on 5:02 PM Latest post on 5:38 PM by DoninGA. Try running Command Prompt by right clicking it and choose Run as Administrator and then run that command. Each year, we help more people file their taxes than all other online tax prep providers combined. oregon State Efile not available for 1120 S Turbotax took my 55 dollar s for the state file. File with confidence with Americas 1 tax prep provider. (Click the second screenshot below.) Enter the information requested to access your account. (Click the first screenshot below for reference.) Nice We can go ahead and import your 1099-B now. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. by gmaLinda on Ap6:16 PM Latest post on 11:27 AM by KristinaK. Select TD Ameritrade under the popular choices, then scroll down and click Continue. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. If that doesn't work, I've provided an alternate method called "Try Something Else" at the end of this posting that looks you up a different way. Since you don't have the same phone number, then instead run the tool on your email address(es) you can access. Once you get the license activated, you can revert your resolution setting back like it was.To get a list of your User IDs and recover account access, reset password, you can use the tool at the link below. If still not working, then gradually increase the screen resolution to the next level. Keep the scaling at 100%, and try a lower screen resolution such as 800圆00. If lowering the scaling to 100% didn't help, then it may be screen resolution. Once the license code is entered and activated, you can later change your scaling setting back like it was. In your Windows Settings do you have scale set to a higher value than the normal 100%? If so, change it back to 100%. NOTE: After you change the scaling or resolution setting as discussed below, you may need to close and relaunch TurboTax for the change to take place in that activation window.įirst try the scaling setting. Or for a shortcut, you may be able to simply right-click on an empty area of the main Windows desktop monitor screen ( not the TurboTax program screen) and in the popup menu choose "Display settings". Once you receive the recovery email, follow the on-screen instructions. Keep playing with the resolution until it works. Go to settings, display and then scroll down to change/lower the resolution. Change the resolution of your pc to a lower setting. In Windows 10 to get to the scaling or resolution settings click the Windows start button in lower left corner, then choose Settings (gear icon), then System, then Display. Enter your email address or user ID associated with your Manage Users login. I have the desktop version and I had this problem for 3 weeks before someone told me what to do. In Windows, a blank, partially-blank, or missing activation screen may be related to either a screen resolution or scaling problem in your Windows settings. Another person said he slowly moved his cursor down from the entry field and when the cursor changed shaped, that's when he typed the code in blindly. Several said they were able to enter the code blindly. Or if that doesn't work, just type the code even though you aren't seeing what you type in the field. I am using Windows 11 on Surface Laptop Studioįirst try adjusting the screen scaling/resolution as described below. Can see a License Code field but I can't type into it. Get your free credit score and credit report without any hidden fees.
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